Why Choose Us
Loyal IT is a leading provider of network and computer services serving Austin and the surrounding communities since 2000.
Loyal IT has grown in footprint, service breadth and diversity, and in experience with the design and implementation of sophisticated solutions to help your business. We seek to strengthen client relationships by earning your trust and achieving operational excellence. Nowhere else in your business is trust in a partner more necessary than in your IT infrastructure.
Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivaled service experience.
We are committed to building long-term relationships with our clients… we are partners for a better future.
- Build a Positive Team Culture Through Family Spirit
- Honesty – Always tell the truth, even if it would hit below the belt.
- Respect – Focus only on the positive qualities of everyone around you. Especially those you serve and work with.
- Humility – Do not place your wants before the needs of others.
- Accountability – Keep Every Promise
- Dependability – Deliver on Every Promise
- Excellence – Take Your Time, Follow Through and Follow Up
- Team Harmony – Through Outstanding Coordination and Communication We Set Expectations and Meet Our Objectives
- Create an Extraordinary Customer Experience.
- Embrace Change and Pursue Self Improvement
- Be a Positive Influence to Your Immediate Community
- Be Determined to Succeed
- Create With Open Minds and Share Your Knowledge
- Never Stop Growing and Learning
- Do More with Less
Loyal IT provides a variety of technology related services to over 100 businesses in Texas and serves as the exclusive IT Department for over 30 organizations ranging from 10 to 1,200 employees in size.
We provide the highest availability of your systems and applications over muti-site scenarios. We can be your exclusive IT Service Provider, or we can assist your existing IT staff by helping them design and implement a solid plan.
Our clients receive call center support Monday through Friday 8 AM to 5 PM. They have access to 24/7/365 online ticket support, and an On Demand Support Team ready to help.
But what truly makes us different from our competitors is:
- Flexibility of engagement
- Customizable services to suit your needs
- Term engagements & project work
- Onsite / Offsite support
- Well thought out solutions
- Open to new technology and ideas
- Entrepreneurial mindset
- Open, direct, and honest culture
- Easily-accessible support
- Results oriented
Today’s technology enables employees to access everything they require with an Internet connection. Access to the cloud enables remote workers greater productivity and efficiency. Secure, advanced network infrastructures provide dependable “always on” business continuity that boosts performance and profit.
Request a network assessment to determine the health of your existing network infrastructure. We will examine the working pieces of your network infrastructure to verify function and security. Upon assessment completion, we provide you a map of your computing environment and best practice recommendations. Loyal IT offers computer and networking services, IT Infrastructure solutions, and IT support services to organizations and businesses, regardless of size.
When you deal with Loyal IT, you can count on dealing with certified professionals. For our clients, an optimized network environment is everything. It’s the foundation for systems, the backbone for communications, and the keeper of vital knowledge.
Solutions & Benefits We Provide
- Cut costs and increase efficiency in your business
- Provide better, reliable service to your customers
- Create a business image that competes with the ‘big providers’
- Improve functionality and dependability of your technology
- Free up valuable time and resources to focus on what’s most important to you
- Scale your business while reducing your risk
- Collect the business intelligence that informs you how to act strategically
We Can Provide You With the Equipment You Need
Loyal IT can help you plan your next technology purchase. After understanding the role the new purchase will play in your environment, we can pinpoint the perfect item by its specifications. We ensure implementing it will not negatively impact your network infrastructure or productivity. As our name implies, Loyal IT looks to please and satisfy our clients beyond a vendor relationship. Call and speak to one of our specialists who will put you on the right track.
What Our Clients Are Saying
Loyal IT and the entire team there have been partners in our success. From the time they began working with us we saw immediate improvement in functionality, reliability, and overall stability of our operating platform. In an independent cyber-security audit, Loyal IT helped our company achieve a better score than most companies significantly larger than ours. We appreciate that we have accomplished all of this within a reasonable budget and on a time line that worked for us. The best compliment I can give Loyal IT is that I do not often have to think about our operating platform but am able to focus on running our own business.
Chief Financial Officer
Publicly-traded Real Estate Investment Trust, Client Since 2014
I think Loyal IT is a wonderful and reliable service provider. They have a very courteous and knowledgeable staff. Our organization contemplated hiring a full-time engineer to manage our servers and computers. I am glad we picked Loyal IT to handle the job. Proud customer since 2006.
Vice President of Finance & Administration
Association with 6 branch locations, 600 Employees, Loyal IT Client for 10 Years
Our church has been a customer since 2001. Loyal IT was able to assess our needs as we grew as a parish and provide the service we have come to expect. Not only do you receive service during the sale but long after the equipment has been installed. We are very pleased with all the decisions Loyal IT helped us make.
Non-Profit Serving Over 5500 Families, Loyal IT Client for 15 Years
Loyal IT has been taking care of the computers in our offices for several years. They understand the true meaning of service. When I need them to take care of something, they do it fast and they do it right. Thank you Loyal IT!